NOTE: While our mailing address is Pineville, we are under Mecklenburg County emergency/non-emergency services and utilities for fire/311. Trash collection is handled by private companies (current/known companies servicing Cardinal Woods are listed in the drop-down section below). 

Emergency Services (police/fire/medical)   If it is a true emergency please dial:  911

*Within the neighborhood & any neighborhood on our side of Lancaster Hwy up to Providence Rd W*

Pineville Police Department (PPD) 

427 Main St, Pineville, NC 28134 

Non-emergency: (704)-889-2231

Anonymous Tip Line: 704-889 TIPS (704-889-8477)

Crime Stoppers: (704)-889-7867

**Any area not detailed above - INCLUDING Lancaster Hwy itself**

 Charlotte Mecklenburg Police Department (CMPD) 

South Division - 11217 Providence Rd W, Charlotte, NC 28227   *(across the street from Publix)

Non-emergency (704) 336-3030

Charlotte Fire Department (CFD) 

Station addresses vary.

General Non-emergency Services (Pretty much anything county-related)   311 

• Animal Control 

• Special Yard Waste Collection

• Housing Code Enforcement 

• Parking Code Enforcement 

• Sidewalk Repair 

• Water Drainage Issue/Possible Leak Outside the Home 

North Carolina Department of Transportation (request pothole repair) NCDOT Online Form or call  919-715-7000 

Mecklenburg County Board of Elections or call 704-336-2133 

CMS K-12 Schools Home Page or call 980-343-3000 

Current schools for our neighborhood: 

Community Tips/Guidelines:

• Park in garages or driveways whenever possible. Limit parking on the streets as much as possible, leaving room for daily traffic, school busses, and emergency vehicles. 

• When parking on a street, you should park with the flow of traffic as far over to the right as possible (with tires no more than twelve inches from the curb/gutter).

• Do not park on both sides of the street. If someone is already parked on the opposite side of the street, please park on the same side to leave as much room as possible for school busses and emergency vehicles. 

The official county ordinance(s) are here Mecklenburg County Parking Ordinance for your review.

Customer Service or call 704-336-7600 or call 311

Customer Service or call 800-777-9898 

Report Service Outage or call 800-769-3766

Request Street Light Repair 

Customer Service or call 800-752-7504 

NOTE: Your electricity and water services must be active before your scheduled appointment date. 

Greenway Carting or 800-209-6585 (Wednesdays; generally between 6:00am and 8:00am)

God Bless the USA (a Waste Management Company) or call 704-708-5872 (Wednesdays; time varies) 

*If you are aware of another weekly trash/recycling collection company servicing Cardinal Woods, please let us know!

The closest location is the Foxhole Recycling Center at 17131 Lancaster Highway, Charlotte NC 28277 

Click Mecklenburg County Full Service Drop-Off Centers to see the full list of items accepted and search for other locations.

Click Self-Service Recycling Centers for unstaffed centers that only take recyclable items.